Empathy Wins: Unlocking People Performance and Human Potential | Podcast with Claude Silver


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Last week we had the absolute pleasure of welcoming VaynerMedia’s Chief Heart Officer, Claude Silver, to The HR Congress Podcast.

Claude’s unique background and position within an equally unique organization is admittedly a mix not readily replicated. However, it is a position that affords her an influential role in the lives of all VaynerMedia’s employees, their People & Culture team, as well as the organisation’s leadership. It also provides her a unique perspective on how to influence, develop, partner with, and lead high-performing modern teams.

In this episode we focus on the power of empathy in the workplace, especially its place in unlocking potential in employees throughout the organisation. It’s not unreasonable to say that at times, it can appear as if our modern economy undervalues empathy and emotional intelligence in the workplace – despite the seemingly obvious importance they have in facilitating human interactions every day.

To highlight their unsung value in the workplace, Claude explains how VaynerMedia’s ‘Honey Empire’ is structured within a culture that promotes empathetic leadership and emotional awareness, along with the requirements of business performance and value creation. She also discusses how this holistic vision feeds into VaynerMedia’s recruitment, onboarding, and talent management practices more generally.

Claude Silver will be joining The HR Congress as a keynote speaker with her inspiring session entitled Empathy Wins – Unlocking People Performance and Human Potential by Emotional Awareness, and will also lead an exclusive Idea Lab (a collaborative masterclass) on Building the Empathy Centered Leadership Capabilities to Unlock People Potential. Don’t miss out on this great opportunity to meet her there and to learn more on these fascinating topics!

Have a listen to the podcast below, or with Spotify or Spreaker!



The 4th HR Congress Nice, November 19-20 will feature a selection of sessions that will explore this topic and much more! Follow the HR Congress Blog for more interesting ideas and content from around the world of work! And don’t forget to subscribe to The HR Congress Podcast!

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